Last Updated: 26/09/25
At Total Gemstones (a subsidiary of TSSL), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website, products, and services.
1. Information We Collect
We may collect the following types of personal information:
- Name, email address, and contact number provided through contact forms, newsletter subscriptions, or inquiries.
- Non-personal information such as browser type, IP address, and usage data through analytics tools (e.g., Google Analytics).
- Transaction-related details when you request quotations or place orders.
2. How We Use Your Information
Your information may be used for:
- Responding to inquiries, sending quotations, and processing orders.
- Providing updates on products, promotions, and services (only with your consent).
- Improving our website functionality and user experience.
3. Data Sharing & Disclosure
- We do not sell or rent your personal data to third parties.
- Limited data may be shared with trusted service providers (website hosting, email services, analytics) solely for business purposes.
- Visitor comments or inquiries may be checked through automated spam detection services.
4. Data Retention
We retain collected data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Typically, this is 6–12 months for inquiry data and indefinitely for order/transactional records.
5. Your Rights
You may request to:
- Access the personal data we hold about you.
- Correct or update inaccurate information.
- Request deletion of your personal data, except where retention is required for legal or administrative purposes.
6. Cookies
Our website may use cookies to enhance user experience, track analytics, and manage website functionality. You may disable cookies through your browser settings.
7. Security
We take appropriate security measures to protect your information against unauthorized access, alteration, or disclosure.
8. International Users
If you are accessing our website from outside Pakistan, please note that your information may be transferred to and processed in Pakistan.
📩 Contact Us:
For privacy-related questions, please contact:
Total Gemstones
📍 72-West, 3rd Floor, Benazir Plaza, Block H, Jinnah Avenue, Blue Area, Islamabad, Pakistan
📞 +92-333-922-6469
✉️ info@tssl.com.pk